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	<title>Comments for Lifecycle Management it&#039;s more than a Name</title>
	<atom:link href="http://eisenberg.wordpress.com/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://eisenberg.wordpress.com</link>
	<description>Making Money by knowing your Customers (CRM)</description>
	<lastBuildDate>Fri, 04 Sep 2009 10:12:15 +0000</lastBuildDate>
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		<title>Comment on CRM and Email Marketing by CRM and Email Marketing « Lifecycle Management it&#39;s more than a Name</title>
		<link>http://eisenberg.wordpress.com/2009/09/03/crm-and-email-marketing/#comment-423</link>
		<dc:creator>CRM and Email Marketing « Lifecycle Management it&#39;s more than a Name</dc:creator>
		<pubDate>Fri, 04 Sep 2009 10:12:15 +0000</pubDate>
		<guid isPermaLink="false">http://eisenberg.wordpress.com/?p=82#comment-423</guid>
		<description>[...] from: CRM and Email Marketing « Lifecycle Management it&#039;s more than a Name   Share and [...]</description>
		<content:encoded><![CDATA[<p>[...] from: CRM and Email Marketing « Lifecycle Management it&#39;s more than a Name   Share and [...]</p>
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		<title>Comment on CRM and Email Marketing by Email Marketing &#8211; direct email marketing &#124; Hyper Affiliate Blog</title>
		<link>http://eisenberg.wordpress.com/2009/09/03/crm-and-email-marketing/#comment-422</link>
		<dc:creator>Email Marketing &#8211; direct email marketing &#124; Hyper Affiliate Blog</dc:creator>
		<pubDate>Fri, 04 Sep 2009 06:12:30 +0000</pubDate>
		<guid isPermaLink="false">http://eisenberg.wordpress.com/?p=82#comment-422</guid>
		<description>[...] CRM and Email Marketing Â« Lifecycle Management it&#039;s more than a Name12 hours ago by Sandra Eisenberg &#160;Email marketing has been around as long as email itself has. Yet most companies who do email marketing for customer retention (up selling and cross selling) or acquisition (acquiring new customers) do so blindly using third party lists &#8230; &#8211; [...]</description>
		<content:encoded><![CDATA[<p>[...] CRM and Email Marketing Â« Lifecycle Management it&#39;s more than a Name12 hours ago by Sandra Eisenberg &nbsp;Email marketing has been around as long as email itself has. Yet most companies who do email marketing for customer retention (up selling and cross selling) or acquisition (acquiring new customers) do so blindly using third party lists &#8230; &#8211; [...]</p>
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		<title>Comment on The Lazy Hazy CRM Days of Summer and the Holy Grail of Unified Communications by Sandra Eisenberg</title>
		<link>http://eisenberg.wordpress.com/2009/07/06/the-lazy-hazy-crm-days-of-summer-and-the-holy-grail-of-unified-communications/#comment-410</link>
		<dc:creator>Sandra Eisenberg</dc:creator>
		<pubDate>Sun, 26 Jul 2009 21:44:43 +0000</pubDate>
		<guid isPermaLink="false">http://eisenberg.wordpress.com/?p=61#comment-410</guid>
		<description>I&#039;m glad you find it useful.  CRM has evolved to less &quot;an&quot; application than a suite of software that touches the customer -- directly or indirectly, and this includes business intelligence of customer data and ways of reaching the customer (unified communications).  Where were you in Lucent?  I was in Basking Ridge.</description>
		<content:encoded><![CDATA[<p>I&#8217;m glad you find it useful.  CRM has evolved to less &#8220;an&#8221; application than a suite of software that touches the customer &#8212; directly or indirectly, and this includes business intelligence of customer data and ways of reaching the customer (unified communications).  Where were you in Lucent?  I was in Basking Ridge.</p>
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		<title>Comment on The Lazy Hazy CRM Days of Summer and the Holy Grail of Unified Communications by Cindy</title>
		<link>http://eisenberg.wordpress.com/2009/07/06/the-lazy-hazy-crm-days-of-summer-and-the-holy-grail-of-unified-communications/#comment-409</link>
		<dc:creator>Cindy</dc:creator>
		<pubDate>Sun, 26 Jul 2009 14:55:18 +0000</pubDate>
		<guid isPermaLink="false">http://eisenberg.wordpress.com/?p=61#comment-409</guid>
		<description>Hello Sandra,

Stumbled on your blog via Lucent LinkedIN. 

Was thinking of starting a new life with CRM after Lucent. Somehow sidetrack. Still keep a keen eye in this area. You blog is supplying me with good info whether I am going into CRM or not.</description>
		<content:encoded><![CDATA[<p>Hello Sandra,</p>
<p>Stumbled on your blog via Lucent LinkedIN. </p>
<p>Was thinking of starting a new life with CRM after Lucent. Somehow sidetrack. Still keep a keen eye in this area. You blog is supplying me with good info whether I am going into CRM or not.</p>
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		<title>Comment on Is Microsoft the next Dinosaur? by Sandra Eisenberg</title>
		<link>http://eisenberg.wordpress.com/2009/05/25/is-microsoft-the-next-dinosaur/#comment-321</link>
		<dc:creator>Sandra Eisenberg</dc:creator>
		<pubDate>Mon, 25 May 2009 19:17:35 +0000</pubDate>
		<guid isPermaLink="false">http://eisenberg.wordpress.com/?p=41#comment-321</guid>
		<description>John, of course I&#039;m &quot;in touch&quot; with Microsoft Dynamics Live.  I realize that Microsoft is blogging (great way to stay in touch with customers), offers some SaaS alternatives including Dynamics CRM which is one of my personal favorite CRM offers (go back in this blog and you&#039;ll see I discuss it: &lt;a href=&quot;http://eisenberg.wordpress.com/2007/03/17/mid-market-is-the-fastest-growing-crm-segment/&quot; rel=&quot;nofollow&quot;&gt; &quot;Mid Market is the fastest growing CRM Segment&quot;&lt;/a&gt;).  You seem a bit emotional on what should be a non-emotional topic, namely that to stay on top, or even near the top, today&#039;s technology companies must be ahead of the curve, or even SETTING the curve.  

Nope, Linux hasn&#039;t taken over the world -- but there are Linux users.  Yet that is still a hardware / software mentality.   There was a time when RCA was on top of the world.  There was a time GM was on top of the world.  There was a time IBM mainframes were the only &quot;game&quot; in town with the BUNCH nipping at their heels.  Yet technology and the vendors keep changing.  For Microsoft to stay relevant and not become the world&#039;s next Lotus 1,2,3 or WordPerfect or any other last generation winner they need to be constantly vigilant.   I am a huge Dynamics fan (especially when one thinks back to the Siebels and before them Brock Softwares of the world) but that ignores the point.  This isn&#039;t so much about Microsoft, aside from the catchy title -- it is about any company staying aware of the business they are in, focused on their customers -- and that may very well mean that Microsoft should not think of itself as a software company at all -- even if today that is the primary bread and butter.</description>
		<content:encoded><![CDATA[<p>John, of course I&#8217;m &#8220;in touch&#8221; with Microsoft Dynamics Live.  I realize that Microsoft is blogging (great way to stay in touch with customers), offers some SaaS alternatives including Dynamics CRM which is one of my personal favorite CRM offers (go back in this blog and you&#8217;ll see I discuss it: <a href="http://eisenberg.wordpress.com/2007/03/17/mid-market-is-the-fastest-growing-crm-segment/" rel="nofollow"> &#8220;Mid Market is the fastest growing CRM Segment&#8221;</a>).  You seem a bit emotional on what should be a non-emotional topic, namely that to stay on top, or even near the top, today&#8217;s technology companies must be ahead of the curve, or even SETTING the curve.  </p>
<p>Nope, Linux hasn&#8217;t taken over the world &#8212; but there are Linux users.  Yet that is still a hardware / software mentality.   There was a time when RCA was on top of the world.  There was a time GM was on top of the world.  There was a time IBM mainframes were the only &#8220;game&#8221; in town with the BUNCH nipping at their heels.  Yet technology and the vendors keep changing.  For Microsoft to stay relevant and not become the world&#8217;s next Lotus 1,2,3 or WordPerfect or any other last generation winner they need to be constantly vigilant.   I am a huge Dynamics fan (especially when one thinks back to the Siebels and before them Brock Softwares of the world) but that ignores the point.  This isn&#8217;t so much about Microsoft, aside from the catchy title &#8212; it is about any company staying aware of the business they are in, focused on their customers &#8212; and that may very well mean that Microsoft should not think of itself as a software company at all &#8212; even if today that is the primary bread and butter.</p>
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		<title>Comment on Is Microsoft the next Dinosaur? by John Bourgeois</title>
		<link>http://eisenberg.wordpress.com/2009/05/25/is-microsoft-the-next-dinosaur/#comment-320</link>
		<dc:creator>John Bourgeois</dc:creator>
		<pubDate>Mon, 25 May 2009 19:01:34 +0000</pubDate>
		<guid isPermaLink="false">http://eisenberg.wordpress.com/?p=41#comment-320</guid>
		<description>Apparently, you&#039;re not in touch with Microsoft Dynamics Live and Azure.  Microsoft knows what they are doing, just like when in 1998 people said Linux was going to take over the world and it didn&#039;t happen.</description>
		<content:encoded><![CDATA[<p>Apparently, you&#8217;re not in touch with Microsoft Dynamics Live and Azure.  Microsoft knows what they are doing, just like when in 1998 people said Linux was going to take over the world and it didn&#8217;t happen.</p>
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		<title>Comment on Surviving and Thriving:  Marketing in a Recession by Surat</title>
		<link>http://eisenberg.wordpress.com/2009/01/28/surviving-and-thriving-marketing-in-a-recession/#comment-189</link>
		<dc:creator>Surat</dc:creator>
		<pubDate>Tue, 03 Mar 2009 06:42:16 +0000</pubDate>
		<guid isPermaLink="false">http://eisenberg.wordpress.com/?p=36#comment-189</guid>
		<description>Just dropping by.Btw, you website have great content!

______________________________
Why this &lt;a href=&quot;http://dom.ir/2883&quot; rel=&quot;nofollow&quot;&gt;one-minute therapy&lt;/a&gt; is being suppressed in the U.S. while more than 15,000 European doctors have been using it to heal millions of patients</description>
		<content:encoded><![CDATA[<p>Just dropping by.Btw, you website have great content!</p>
<p>______________________________<br />
Why this <a href="http://dom.ir/2883" rel="nofollow">one-minute therapy</a> is being suppressed in the U.S. while more than 15,000 European doctors have been using it to heal millions of patients</p>
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		<title>Comment on About Sandra by Marcia K. Rybicki</title>
		<link>http://eisenberg.wordpress.com/about/#comment-6</link>
		<dc:creator>Marcia K. Rybicki</dc:creator>
		<pubDate>Sat, 17 Mar 2007 08:37:36 +0000</pubDate>
		<guid isPermaLink="false">#comment-6</guid>
		<description>Have tried to get in touch.  Can&#039;t seem to connect.  My e-mail is as above.  Hope you and your family are well.</description>
		<content:encoded><![CDATA[<p>Have tried to get in touch.  Can&#8217;t seem to connect.  My e-mail is as above.  Hope you and your family are well.</p>
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